General sales conditions

OVERVIEW

This website is operated by Peter Auto. Throughout the site, we use the terms “we”, “us” and “our” to refer to Peter Auto. This website, including all information, tools and services available on it, is offered by Peter Auto to you, the user, conditioned on your acceptance of all of the terms, conditions, policies and notices stated herein.

By visiting our site and/or purchasing something from us, you are participating in our “Service” and agree to be bound by the following terms and conditions (“Terms and Conditions”, “Terms of Use”), including the terms, conditions and policies referenced and/or hyperlinked herein. These Terms of Use apply to all users of the Site, including, without limitation, individuals who are visitors, suppliers, customers, merchants and/or content providers.
Please read these Terms of Use carefully before accessing and using our website. By accessing or using any part of the Site, you agree to be bound by these Terms of Use. If you do not agree to all of the terms and conditions of this agreement, you may not be able to access the website or use its services. If these Terms of Use are considered an offer, acceptance is expressly limited to them.

Any new tools or features that are added to this shop are also subject to the Terms of Use. You can view the most recent version of the Terms of Use at any time on this page. We reserve the right to update, modify or replace any part of these Terms of Use by posting such updates and/or modifications on our website. It is your responsibility to check this page from time to time for changes. Your continued access or use of the website following the posting of changes will constitute your acceptance of those changes.
Our shop is hosted on WooCommerce / Kinsta Inc. This company provides us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – TERMS OF USE OF THE ONLINE SHOP

By agreeing to these Terms of Use, you represent that you are at or above the age of majority in your region, province or state and have given us permission to allow any minor in your care to use this site.

You must not use our products for any illegal or unauthorised purpose or violate any laws in your jurisdiction when using the Service (including, without limitation, copyright laws).

You must not transmit any worms, viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in immediate termination of your Services.

SECTION 2 – TERMS AND CONDITIONS

We reserve the right to refuse service to anyone at any time and for any reason.

You understand that your content (except for your credit card information) may be transferred without encryption and that this includes (a) transmissions over multiple networks; and (b) changes made in order to conform and adapt to technical requirements of connecting networks or devices. Your credit card information is always encrypted when transferred across networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, any use of or access to the Service, or any contact on the website through which the Service is provided, without our express written permission.

The headings used in this Agreement are included for convenience only and shall not limit or affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We shall not be liable if the information provided on this site is inaccurate, incomplete or out of date. The content of this site is provided for general information purposes only and should not be relied upon or used as the sole basis for making decisions without consulting greater, more accurate, more complete or more current sources of information. If you rely on the content of this site, you do so at your own risk.

This site may contain some historical information. By definition, historical information is not current and is provided for reference purposes only. We reserve the right to change the contents of this site at any time, but we will not be liable for any loss or damage arising from such changes.

This site may contain some historical data. By definition, historical data is not current and is provided for reference purposes only. We reserve the right to change the contents of this site at any time, but we are under no obligation to update any of the information contained herein. You acknowledge that it is your responsibility to monitor changes to our site.

SECTION 4 – CHANGES IN SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify or terminate the Service (or any part thereof) at any time without notice.

We will not be liable to you or any third party for any change in prices, or any modification, suspension or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES (if applicable)

Certain products or services may only be available online through the website. Quantities of such products or services may be limited and their return or exchange is strictly subject to our Returns Policy.

We have endeavoured to present the colours and images of the products on the shop as accurately as possible. However, we cannot guarantee the accuracy of the colours displayed on your computer screen.
We reserve the right, but are not obligated, to limit the sale of our products or Services to any particular person, geographic area or jurisdiction. We reserve the right to exercise this right on a case-by-case basis. We reserve the right to limit the quantities of products or services we offer. All product descriptions and pricing are subject to change at any time, without notice and at our sole discretion. We reserve the right to discontinue the sale of any product at any time. Any offer of products or services on this site is void where prohibited by law.

We do not warrant that the quality of any products, services, information or other materials purchased or obtained by you will meet your expectations or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or on the same customer account, the same credit card and/or orders using the same billing and/or shipping address. If we change or cancel an order, we may attempt to notify you by contacting you using the email address and/or billing address or telephone number provided at the time of ordering. We reserve the right to limit or prohibit orders that we believe may have been placed by traders, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made from our shop. You agree to promptly update your account and other information, including your e-mail address and credit card numbers and expiration dates, so that we may complete your transactions and contact you if necessary.

For more information, please see our Returns Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third party tools that we do not monitor, control or administer.

You acknowledge and agree that we provide you with access to these tools on an “as is” and “as available” basis, without any warranty, representation or condition of any kind and without any endorsement. We shall not be liable in any way whatsoever for anything arising out of or in connection with your use of the Third Party Optional Tools.

Any use by you of the Optional Tools offered through the Site is entirely at your own discretion and risk. In addition, it is your responsibility to inform yourself of the terms and conditions under which such tools are provided by the relevant third party provider(s) and to agree to those terms and conditions.

We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). These new services and/or features will also be subject to these Terms of Use.

SECTION 8 – THIRD PARTY LINKS

Certain content, products and services accessible through our Service may include materials from third parties.

Third party links on this site may direct you to third party websites that are not affiliated with us. We are not required to review or evaluate their content or accuracy, nor do we warrant or assume any responsibility for the content or websites, or other content, products or services of third party sources.

We are not responsible for any harm or damage related to the purchase or use of any goods, services, resources, content or any other transaction related to such third party websites. Please read the policies and practices of these third parties carefully and make sure you understand them before engaging in any transaction. Complaints, claims, concerns or questions regarding third party products should be directed to those third parties.

SECTION 9 – COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you submit specific content (e.g., as part of your participation in contests), or if, without our request, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by e-mail, by mail, or otherwise (collectively, “Feedback”), you grant us the right, at any time and without limitation, to edit, copy, publish, distribute, translate, and use in any media any Feedback you send us. We are not and shall not be obligated to (1) maintain the confidentiality of any Comments; (2) compensate anyone for any Comments provided; or (3) respond to any Comments.

SECTION 10 – PERSONAL INFORMATION

The transmission of your personal information on our shop is governed by our Privacy Policy. Click here to view our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

From time to time, there may be information on our site or the Service that contains typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, offers, shipping costs, delivery times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Service or any related website is inaccurate, at any time without notice (including after you have placed your order).

We are under no obligation to update, amend or clarify any information on the Service or any related website, including but not limited to pricing information, except as required by law. No specific update or refresh date applied to the Service or any related website shall be defined to indicate that all information offered in the Service or on any related website has been changed or updated.

SECTION 12 – PROHIBITED USES

In addition to the other prohibitions set forth in the Terms of Use, you are prohibited from using the Site or its contents:
(a) for any unlawful purpose; (b) to induce or participate in any unlawful act; (c) to violate any local ordinance or any international, federal, provincial or state law, rule or regulation; (d) to infringe or violate our intellectual property rights or those of others; (e) harass, abuse, insult, hurt, defame, slander, libel, disparage, intimidate or discriminate against anyone on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code that will or may be used to compromise the functionality or operation of the Service or any related website, other websites or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, hijack, extort information, browse, search or scan the web; (j) for obscene or immoral purposes; or (k) to disrupt or circumvent security measures of the Service or any related website, other websites or the Internet. We reserve the right to terminate your use of the Service or any related website for violating the Prohibited Terms of Use.

SECTION 13 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We do not warrant, represent or represent that your use of our Service will be uninterrupted, secure, timely or error-free.

We do not warrant that the results that may be obtained from using the Service will be accurate or reliable.

You agree that, from time to time, we may withdraw the Service for indefinite periods or cancel it at any time without notice.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services provided to you through it are (unless expressly stated by us) provided on an “as is” and “as available” basis for your use without representation, warranty or condition of any kind, either express or implied, including all implied warranties or conditions of merchantability or merchantable quality, fitness for a particular purpose, durability, title and non-infringement.
In no event shall Peter Auto, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers and licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages, including, but not limited to, loss of profits, revenue, savings or data, replacement costs or other similar damages, whether in contract, tort (including negligence), in contract, tort (including negligence), strict liability or otherwise, arising out of your use of the Service or any service or product using the Service, or any other claim relating in any way to your use of the Service or any product, including, but not limited to, errors or omissions in any content, or any loss or damage arising from the use of the Service or any content (or product) posted, transmitted or otherwise made available through the Service, even if you have been advised of the possibility of such claims arising.
Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability in those states or jurisdictions will be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend and hold Peter Auto and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Use or the documents referenced herein, or your violation of any law or the rights of another.

SECTION 15 – SEVERABILITY

If any provision of these Terms of Use shall be deemed unlawful, void or unenforceable, that provision shall nonetheless be enforced to the fullest extent permitted by law, and the unenforceable portion shall be deemed severable from these Terms of Use, without affecting the validity and enforceability of any remaining provisions.

SECTION 16 – TERMINATION

The obligations and liabilities incurred by the parties prior to the date of termination shall survive the termination of this Agreement for all purposes.

These Terms of Use will remain in effect unless and until terminated by you or us. You may terminate these Terms of Use at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If we determine or suspect, in our sole discretion, that you are not complying or have failed to comply with any term or provision of these Terms of Use, we may also terminate this agreement at any time without notice to you. You will then remain liable for all sums due up to and including the date of termination, as a result of which we may deny you access to our Services (or any part thereof).

CLAUSE 17 – COMPLETENESS OF AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.

These Terms of Use or any other operating policies or rules we post on this site or relating to the Service constitute the entire agreement and understanding between you and us, and govern your use of the Service. They supersede all prior and contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, without limitation, any prior version of the Terms of Use).
Any ambiguity in the interpretation of these Terms of Use shall not be construed to the detriment of the drafting party.

ARTICLE 18 – APPLICABLE LAW

These Terms of Use, as well as any separate agreement by which we provide you with the Services, shall be governed by and construed in accordance with the laws of 103 rue Lamarck, Paris, 75018, France.

SECTION 19 – CHANGES TO THE TERMS OF USE

You may review the most current version of the Terms of Use at any time on this page.

We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms of Use by posting such updates and/or modifications on our website. It is your responsibility to check our website from time to time to see if any changes have been made. Your continued access or use of our website and the Service following the posting of changes to these Terms of Use constitutes your acceptance of those changes.

SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Use should be sent to us at info@peter.fr.

RETURNS

Our policy lasts for 30 days. If more than 30 days have passed since your purchase, we unfortunately cannot offer refunds or exchanges.

In order to be returned, your item must be unused and in the condition you received it. It must also be in its original packaging.

Certain types of goods may not be returned. For example, perishable goods, such as food, flowers, newspapers or magazines, cannot be returned. Similarly, we do not accept intimate or sanitary products, hazardous materials or substances, or flammable liquids or gases.

Other items that cannot be returned:

  • Gift cards
  • Downloadable software
  • Certain health and personal care products

To complete your return, we require a receipt or proof of purchase.
Do not return your purchase to the manufacturer.

In some cases, only partial refunds are given: (where applicable)

  • Books with obvious signs of use
  • CDs, DVDs, VHS tapes, software, video games, audio tapes or vinyl records that have been opened.
  • Any item that is not in its original condition, is damaged or missing parts for any reason not due to an error on our part.
  • Any item returned more than 30 days after delivery

REFUNDS (IF ANY)

Once we have received and inspected your return, we will send you an email to let you know that we have received the returned item. We will also let you know if your refund is approved or refused.
If approved, your refund will be processed and your original credit card or payment method will be credited automatically within a few days.

DELAYED OR MISSING REFUNDS (IF ANY)

If you have not yet received a refund, first check your bank account again.
Then contact your credit card company, as it may take some time for your refund to be officially posted.
Then contact your bank. There is often a processing time before a refund is posted.
If you have done all these things and still have not received your refund, contact us at info@peter.fr.

SALE OR PROMOTIONAL ITEMS (IF APPLICABLE)

Only normal priced items are refundable. Unfortunately, sale or promotional items are not.

EXCHANGES (IF APPLICABLE)

We will only replace items that are initially faulty or damaged. If you need to replace yours with the same item, please email us at info@peter.fr and send your item to 103 rue Lamarck, Paris, 75018, France.

GIFTS

If the item was marked as a gift at the time of purchase and shipped directly to you, you will receive a gift credit equal to the value of the returned item. Once the returned item is received, a gift voucher will be sent to you by post.

If the item was not marked as a gift at the time of purchase, or if the person who made the gift had the order sent to them with the intention of returning it to you at a later date, we will send the refund to them and they will know that you have returned their gift.

SHIPPING

To return your product, you must send it to the following postal address: 103 rue Lamarck, Paris, 75018, France.

The shipping costs related to the return of your item are at your charge. They are not refundable. If you receive a refund, the cost of return shipping will be deducted.

Depending on where you live, the time it takes to receive your exchanged product may vary.

If you are shipping an item worth more than £75, we recommend that you use a tracking service or have your shipment insured. We do not guarantee that we will receive the returned item.

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